Refund and Cancellation Policy

Refund and cancellation of donations:

We make public our policy on refund and cancellation of donations received for the social cause on payment gateway as under:-

  • No refund/cancellation for the donated amount by any donor will not be entertained, the online donations through the online payment gateway.
  • No cash or refund of money will be allowed.
  • If any in-kind support received by the donor from any where the material will be reached to the poorest of the poorer communities.
  • Once received the donation for a cause will not be refunded to the donor. No cancellation to be made. The donation will be used for the community development, children education or women’s empowerment.

Refund and cancellation of Service/Product:

You any service or product is purchased through our organization than our focus is complete customer satisfaction. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.

In case we receive a cancellation notice and the order has not been processed/approved by us, we shall cancel the order and refund the entire amount, provided the reasons are genuine and proved after investigation. On cancellation of an order after it has been processed/approved by Vijoriya Foundation, the cancellation charges will become applicable at a flat rate of 25% of the order value. Vijoriya Foundation has the full right to decide whether an order has been processed or not. The customer agrees not to dispute the decision made by Vijoriya Foundation and accept Vijoriya Foundation decision regarding the cancellation. Products once dispatched cannot be returned. Nothing herein will prevent you from returning the product pursuant to rights available to you under applicable law.

Your product will be delivered to you within 20 days**

Cancellation must be within 3 days of placing the order.

**- Delivery time will be dependent on the size of the order as well as your location (National/International). The same will be communicated to you at the time of order placing.

If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase and in case of payment gateway name payments refund will be made to the same account.

Electronic Communications

When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

You Agree and Confirm

That in the event that a non-delivery occurs on account of a mistake by you (i.e. wrong name or address or any other wrong information) any extra cost incurred by Butterflies for redelivery shall be claimed from you.

That you will use the services provided by Vijoriya Foundation, its affiliates, consultants and contracted companies, for lawful purposes only and comply with all applicable laws and regulations while using the Site and transacting on the Site.

You will provide authentic and true information in all instances where such information is requested of you. Vijoriya Foundation reserves the right to confirm and validate the information and other details provided by you at any point of time. If upon confirmation your details are found not to be true (wholly or partly), Vijoriya Foundation has the right in its sole discretion to reject the registration and debar you from using the Services of Vijoriya Foundation and / or other affiliated websites without prior intimation whatsoever.

That you are accessing the services available on this Site and transacting at your sole risk and are using your best and prudent judgment before entering into any transaction through this Site

That the address at which delivery of the product ordered by you is to be made will be correct and proper in all respects.

That before placing an order you will check the product description carefully. By placing an order for a product you agree to be bound by the conditions of sale included in the item's description.

Note: Vijoriya Foundation is a Public Charitable non-governmental organization, registered under under Income Tax Act 1961 of Government of Indian.